three models. one standarD of excellence

Defined deliverables. Clear outcomes.

Specific scope, fixed timeline, measurable output.

• Healthcare market intelligence and opportunity assessment
• Compliance readiness evaluation and certification roadmap
• Operating model design and maturity assessment
• Go-to-market strategy and competitive positioning
• Deal structure advisory and RFP response support
• Geographic delivery model analysis

Senior expertise. On your schedule.

Time-based engagement that embeds HeartBeatCX leader(s) directly into your organization. You get SVP-level healthcare expertise without the full-time cost, scaling during critical phases and pulling back as your internal capabilities mature.

• Embedded in your operating rhythm on a part-time or interim basis
• Healthcare strategy, operations and commercial leadership
• Scales up or down based on your growth stage and activity
• Bridges leadership gaps during market entry or expansion
• No long-term commitment required

Ongoing counsel. Individual or team.

Continuous access to strategic healthcare advisory, available as an individual retainer with a single advisor, or a team retainer that gives you access to the full HeartBeatCX advisory bench.

• Individual retainer: dedicated advisor, monthly strategic sessions
• Team retainer: access to the full advisory team across all (or select disciplines)
• Priority availability for time-sensitive decisions
• Ongoing market intelligence and competitive updates
• Strategic sounding board as your healthcare practice evolves.